FREQUENTLY ASKED QUESTIONS

  • How does salt delivery work in Gilbert and Mesa, AZ?
    We deliver 40–50 lb bags, carry them in, refill your brine tank, and confirm operation.

  • Do I need to be home for delivery?
    No. Leave access notes or a gate code. We photo-confirm the refill.

  • What salt types do you deliver?
    Solar salt pellets. We tend to use the popular Morton Brand for the salt is more long-lasting and potent

  • How often should I add salt to my water softener?
    Keep salt above the water line. Check monthly. Refill when it drops to one-third or lower.

  • How many bags will I need?
    Most homes use 2–4 bags per visit. We confirm at the first service.

  • Do you haul away empty bags?
    Yes. Included, salt daddy’s take there job very serious, always trying to leave the area around your brine tank cleaner then once was.

  • Can I pause or skip a delivery?
    Yes. Pause, skip, or change dates anytime. Just contact us.

  • Do you service or repair water softeners?
    We deliver and refill salt and do a quick check. No repairs.

  • Will salt delivery help with hard water spots?
    Softener salt keeps the system working. Spots reduce when the softener runs with enough salt, so answer is yes.

  • What if my brine tank has a salt bridge or mush?
     We break bridges and level salt during service when needed.

  • What brands does your salt work with?
    All major water softeners. Pellets are universal.

  • How do subscriptions work?
    Choose monthly, or one time service. Card on file via secure checkout. Cancel anytime.

  • What areas do you serve?
    Gilbert and Mesa, AZ. Call for nearby East Valley coverage.

  • What payment methods do you accept?
    Credit/debit via secure checkout.

  • Is softener salt safe for septic systems?
    Pellet salt use is common with septic. Check your installer’s guidance for more Information.

  • Can you deliver to the garage or side yard?
    Yes. Note the location while scheduling with one of our Salt Daddy’s, if need to advise a salt daddy please call or email.

  • Do you remind me before each visit?
    Yes. Email or text reminders.

  • What if I have a cabinet-style softener with a small salt well?
    We fill to the manufacturer’s line and adjust bag count.


For Any additional questions about our pricing or service, first check Salt plans, or contact us today!